Accessibility statement for A55 Online Engagement Hub

This accessibility statement applies to the A55 Online Engagement Hub

This website is run by Ramboll on behalf of Welsh Government. We want as many people as possible to be able to use this website. For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact the project team.

Public Liaison Officer, Mike Gilbert

Telephone: +44 78 4033 0238

We’ll consider your request and get back to you within 7 days

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the project team.

Public Liaison Officer, Mike Gilbert

Telephone: +44 78 4033 0238

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Technical information about this website’s accessibility

The Welsh Government is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 – Level AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

The online survey forms do not detect input errors related to the format of postcodes and phone numbers. This prevents error suggestion which fails WCAG 2.1 success criterion 3.3.3.

The forms are created using a third-party software that does not include this capability. Postcodes and phone numbers are currently validated by setting a minimum and maximum number of characters that can be input. Example input formats are provided in the form. We will monitor survey responses and review the form software if a significant number of issues arise.

PDFs and other documents

PDFs created specifically for this site have been checked for accessibility. There may be some older PDF reports that do not meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 16 November. This website was last tested by Ramboll on 12 November 2020.

The website was tested using automated tools and manual checks. Automated tools include:

All pages in the launch version of the website have been tested.

Templates for future components of the site (e.g. Online Exhibition) were also tested.

Manual checks included a review of the launch site against WCAG 2.1 success criteria using How to Meet WCAG.

We also used the 18F (US Government digital agency) accessibility checklist.